Voice Publisher
Build voice applications for your business or your customers, with speed, collaboration, quality, scalability and visual development.
Simplified development of your voice applications
Built-in Visual Call Flow Editor
In a few clicks, create your voice applications by adding, configuring and linking together a wide set of voice pages. Depending on the edition of Voice Publisher, the visual editor offers you up to 20 types of voice pages to build applications that perfectly meet your needs.
Intuitive Ressource Management
Add audio files, set up calendars or define transfer destinations, and use them easily to build your voice applications’ call flows.
Business Data Integration
Use some of your business, organization or customer data to optimize, accelerate and strengthen call flow management.
One-click Deployment
Version control for teams
Controlling your applications’ versioning allows you to easily manage the development cycle: development, test, production, archive. Rollback to the previous version is also possible in one click.
Advanced Test Environment
Publish any version of your voice applications to your test environment. The deployment is automatic and immediate, with test numbers available.
Real-time update
Change your applications’ settings in real time. Any time, you can configure new messages, calendars, or destinations online.
Collaboration
Multi Account Management
Effectively manage all of your customer accounts and access user permissions. And switch accounts in a few clicks with a unique login.
Custom Roles for Users
Invite your teammates or your customers, and decide on their permissions according to the roles assigned to each: management, development, administration, read-only access, support,…
Activity Tracking
Follow users’ activities in each account to better understand a business context, and provide your support if needed.
Phone Numbers
Bring you Own Numbers
Add your phone numbers in your customers’ accounts and use them as phone numbers in voice applications and for your customers.
Link Numbers & Applications
Associate phone numbers with test environments and production environments, to confidently deploy voice applications.
Global Support
Our platform supports international phone numbers and collects & transfers calls related to many countries.
Real-time Analytics
Fully detailed Reports
You can benefit from a series of accurate reports, which help you analyze inbound calls and callers’ behavior. So, it is easier to make adjustments to improve your call flows.
Custom Alerts
With custom reports and alerts, you can simply manage your voice applications and detect traffic peaks or anything going unusual.
Call History
For each application, a detailed call history provides valuable data on each of your inbound calls (date, durations, numbers, interactions, etc).
Secure & Reliable Technology
Secure
Your telephony applications are deployed and hosted in our secure cloud. If you want to work with a Hybrid Cloud, we can deploy to your private cloud with Automatic Remote Deployment (ARD).
Scalable
Voice Publisher has a very reliable and secure infrastructure, that results of many years of development. It handles more than 100 million calls each year, collected in more than 50 countries.
Uptime
Voice Publisher has a 99.99% uptime over the last twelve months. And we are constantly improving it with one goal in mind: being 100% available.
Get started now !
Our experts are always available to answer any of your questions about features, integrations or pricing to get started with your Dexem Voice Publisher account.
